This report ranks the largest U.S. retail banks based on customer satisfaction with their Android mobile banking apps. It provides in-depth insights into the top market-wide drivers and inhibitors of user satisfaction, along with bank-specific strengths and weaknesses influencing app performance.

Banks covered: Bank of America, Capital One, Chase Bank, PNC Bank, Santander Bank, Truist Bank, U.S. Bank, USAA Bank, Wells Fargo.

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